Sebring West is dedicated to providing superior customer service. Please, let us know how we've been doing by rating your latest experience with our facility.

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Has your automobile been serviced or repaired in the Sebring West shop within the past 12 months?

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Overall, how satisfied were you with the service you received? (1=Not satisfied; 3=Neutral; 5=Very satisfied)

(not satisfied)    1     2     3     4     5     (very satisfied)

Please rate the importance of the following factors on a scale of 1-5
(1=Not important; 3=Neutral; 5=Very important).

Thorough explanation of repair work done.

(not important)    1     2     3     4     5     (very important)

Accurate initial repair estimates.

(not important)    1     2     3     4     5     (very important)

Proximity of shop to your home or work.

(not important)   1     2     3     4     5       (very important)

Having repairs completed within a day.

(not important)      1     2     3     4     5      (very important)

Availability of a courtesy shuttle ride to home or work from the repair shop.

(not important)    1     2     3     4     5       (very important)

AAA Repair Shop Certification.

(not important)      1     2     3     4     5      (very important)

What do you expect from a quality repair shop?

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